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| How can we assist you? |
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| Thank you for visiting Crawdaddy's Toys. |
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| Customer Service: |
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| Any inquiries, concerns or returns, please email us at: |
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| service@crawdaddystoys.com |
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| If there's a product you're looking for or you'd like to call in an order to us, our hours of operation are MST: |
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Tue - Sat, 9:30 am - 7 pm; Sun & Mon, 10 am - 5 pm
Holiday Hours November 28 - December 23:
Tue - Sat, 9:30 am - 9 pm; Sun & Mon, 10 am - 5 pm |
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| Local: 303-926-7144 |
Mailing & Billing Address: |
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| Toll Free: 877-272-9373 |
2850 Arapahoe Road Suite #104 |
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| Fax: 303-926-7146 |
Lafayette, CO 80026 |
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| What it will cost to ship to you: |
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| Free Shipping over $75.00 via UPS Ground in the Continental USA only. |
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| under $9.99: |
$4.95 |
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| $10.00 - $24.99: |
$6.95 |
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| $25.00 - $39.99: |
$7.95 |
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| $40.00 - $49.99: |
$8.95 |
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| $50.00 - $59.99: |
$9.95 |
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| $60.00 - $74.99: |
$10.95 |
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| $75.00 and over: |
FREE |
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| Unfortunately we can not offer free shipping to Alaska and Hawaii. |
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| On all orders to Alaska and Hawaii: |
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| add $5 to the above shipping cost when under $75.00; |
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| add $15 to all orders over $75.00 |
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| At this time, we do NOT ship outside the Continental U.S.A. |
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| United Parcel Service (UPS): |
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| Certain restrictions may apply around the holidays. |
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| Orders delivered via United Parcel Service within the contiguous United States usually will be shipped the same day if the orders are received by 1:00 pm MST (orders placed after 1:00 pm MST will be shipped the following business day). |
| Orders placed on Saturday and Sunday will be shipped the following Monday. |
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| Payment Information: |
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| We accept Visa and MasterCard only. |
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| For your protection, your orders are processed using a secure server. |
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| As a valued customer, CrawdaddysToys.com respects your personal credit card information. |
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| We will not share your information with any third parties without your prior knowledge and approval |
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| except if required by law. |
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| CrawdaddysToys.com will not be responsible for delayed delivery due to incorrect customer information. |
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| Guarantee: |
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| We guarantee all of our products. |
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| If for any reason you're dissatisfied with a product you purchase from CrawdaddysToys.com you may return it. |
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| Returns: |
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| You may return any unopened item for a full refund, excluding shipping charges, within 90 days of purchase. |
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| On orders purchased between November 15th and December 31st, product MUST be returned by January 31st. |
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| All returned items must be in the original packaging and in the condition they were received. |
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| All orders shipped free shipping and returned will be charged the shipping cost. |
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| Damaged Product: |
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| If you received an item that was damaged or defective, please email us immediately at |
service@crawdaddystoys.com |
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| and we'll send you a return authorization through UPS. |
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| After we have issued a RMA the merchandise must be returned to us within 10 business days, otherwise the return will be refused. |
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| Order Cancellations: |
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| In most cases, orders are shipped out the following day. If you need to cancel your order for any reason, and the order has already been shipped, then you will be responsible for any shipping charges incurred. |
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| Availability: |
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| All items that are accompanied with an "Add to Cart" button are in stock and available for immediate shipping. |
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| The availability information presented on our site is the best, most current information, but errors do occur, and |
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| this information does not constitute a guarantee or promise of availability. |
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| Errors on our website: |
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| We make every effort to maintain accurate information on our website. There may be instances when information about a product is incomplete or inaccurate. |
| We reserve the right to refuse or cancel any order containing any error or inaccuracy. |
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| CrawdaddysToys.com |
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| Copyrights ©2002 - 2009, All Rights Reserved. |
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| Text, graphics, and HTML code are protected by US and International Copyright Laws, and may not be copied, reprinted, published, translated, hosted, or otherwise distributed by any means without explicit permission. |
